Who we are

Victoria Carpet Cleaning(the “Company” or “We”) respects your privacy and is committed to protecting it through our
compliance with this policy.
This policy describes the types of information we may collect from you or that you may provide when you visit the
website  https://dev.victoriacarpetcleaning.co.uk accessible via https://victoriacarpetcleaning.uk (our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect:

• On this Website.
• In e-mail, text and other electronic messages between you and this Website.
• When you interact with our advertising and applications on third-party websites
  and services, if those applications or advertising include links to this
  policy.

It does not apply to information collected by:

• us offline or through any other means, including on any other website
  operated by the Company or any third party (including our affiliates;
  subsidiaries; or franchisees); or
• any third party (including our affiliates; subsidiaries; or franchisees),
  including through any application or content (including advertising) that
  may link to or be accessible from the Website.

Please read this policy carefully to understand our policies and practices
regarding your information and how we will treat it. If you do not agree with
our policies and practices, your choice is not to use our Website. By accessing
or using this Website, you agree to this Privacy Policy. This Policy may change
from time to time. Your continued use of this Website after we make changes is
deemed to be acceptance of those changes, so please check the policy
periodically for updates.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one
under age 13 may provide any personal information to or on the Website. We do
not knowingly collect personal information from children under 13. If you are
under 13, do not use or provide any information on this Website or on or
through any of its features/register on the Website, make any purchases through
the Website, use any of the interactive or public comment features of this
Website or provide any information about yourself to us, including your name,
address, telephone number, e-mail address or any screen name or user name you
may use. If we learn we have collected or received personal information from a
child under 13 without verification of parental consent, we will delete that
information. If you believe we might have any information from or about a child
under 13, please contact us at [email protected].

Information We Collect About You and How
We Collect It

We collect several types of information from and about users of our
Website, including information:

• Information You Manually Provide. The Company collects the information you manually
  provide (using your keyboard, mouse, or touchpad) when you use the
  Website, for example, we collect the information you provide when you
  request service, express interest in becoming a franchisee, send us
  questions, or otherwise interact with the Website. Some of the information
  you manually provide may be information by which you may be personally
  identified (“personal information”) such as name, postal address,
  e-mail address and telephone number.
• Information from Social Media Platforms. You may be able to register with, log on to,
  or enhance your profile on the Website by choosing to automatically
  populate the requested data fields with information you previously
  provided to a third-party social media platform (such as Facebook or
  Twitter). By doing this, you are asking the third-party platform to send
  us information, including personal information, from your profile on that
  platform. We treat that information as we do any other information you
  give to us when you register, log on, or enhance your profile.
• Information from Your Browser or Device. The Company collects information that is sent
  to us automatically by your web browser or mobile device. This information
  typically includes your IP address, the name of your operating system, the
  name and version of your browser, the date and time of your visit, and the
  pages you visit. The information we receive may depend on your browser or
  device settings. The information we receive from your web browser and
  device typically is not, in and of itself, personally identifiable.
  However, we may combine it with other information in an attempt to
  identify you or we may combine it with information that does identify you.

Information Collected by Cookies and Other Technologies. We use “cookies”
and other technologies to collect information and support certain features of
the Website. For example, we may use these technologies to:

• collect information about the ways visitors use the Website—which pages they
  visit, which links they use, and how long they stay on each page;
• support the features and functionality of the Website—for example, to save you the
  trouble of reentering information already in our database or to prompt the
  settings you established on previous visits;
• personalise your experience when you use the Website; and
• improve our marketing efforts, including through use of targeted advertising.

The technologies we use for this automatic data collection may include:

• Cookies (or browser cookies). A cookie is a small file
  placed on the hard drive of your computer. You may refuse to accept
  browser cookies by activating the appropriate setting on your browser.
  However, if you select this setting you may be unable to access certain
  parts of our Website. Unless you have adjusted your browser setting so
  that it will refuse cookies, our system will issue cookies when you direct
  your browser to our Website.
• Flash Cookies. Certain features of our Website may use
  local stored objects (or Flash cookies) to collect and store information
  about your preferences and navigation to, from and on our Website. Flash
  cookies are not managed by the same browser settings as are used for
  browser cookies.
• Web Beacons. Pages of our the Website [and our e-mails]
  may contain small electronic files known as web beacons (also referred to
  as clear gifs. pixel tags and single-pixel gifs) that permit the Company,
  for example, to count users who have visited those pages or opened an
  e-mail and for other related website statistics (for example, recording
  the popularity of certain website content and verifying system and server
  integrity).

The information we collect using cookies and similar technologies is not,
in and of itself, personally identifiable, but we may link it to personal
information that you provide. If you do not wish to receive cookies, you may
set your browser to reject cookies or to alert you when a cookie is placed on
your computer. Although you are not required to accept cookies when you visit
our Website, you may be unable to use all of the functionality of the Website
if your browser rejects our cookies.

• Information About Third Party Cookies and Other Technologies.
  • In addition to the cookies and similar technologies delivered by the Company
    through our Website, certain third parties may deliver cookies and
    similar technologies to you for a variety of reasons. For example, the
    Company uses Google Analytics code that allows for certain forms of
    display advertising and other advanced features. Subject to change, the
    Google Display Advertising features the Company currently uses are
    Remarketing, Google Display Network Impression Reporting, the DoubleClick
    Campaign Manager Integration, and Google Analytics Demographics and
    Interest Reporting.
  • These features are used to advertise online; to allow third-party vendors,
    including Google, to show you advertising across the Internet; to allow
    the Company and third-party vendors, including Google, to use first-party
    cookies (such as the Google Analytics cookie) and third-party cookies
    together to inform, optimize, and serve ads based on your past visits to
    the Website and to report how ad impressions, uses of ad services, and
    interactions with these ad impressions and ad services are related to
    visits to the Website. Data from Google’s interest-based advertising or
    third-party audience data (such as age, gender, and interests) is also
    combined with Google Analytics to better understand the needs of our
    users and to improve the services offered through the Website.
  • You may opt out of such display advertising at any time by visiting your Google Ads Settings page or by installing
    and running the Google Analytics Opt-out
    Browser Add-on. Please note the Add-on does not prevent
    information from being sent to the Company.
  • In addition, if you would like to opt-out of having interest-based
    information collected by certain entities during your visits to our
    Website or other websites, please visit the Digital Advertising Alliance
    website for Consumer Choice. You will be directed to an
    industry-developed website that contains mechanisms for choosing whether
    each listed entity may collect and use data for online behavioral
    advertising purposes. It may be that some of the third parties that
    collect interest-based information on our Website do not participate in
    the industry-developed opt-out website, in which case the best way to
    avoid third-party tracking of your online behaviors may be through your
    browser settings and deletion of cookies. Please note that the
    industry-developed opt-out mechanism is device and browser specific. If
    you wish to opt-out from having interest-based information collected by
    participating entities across all devices and browsers, you need take the
    steps outlined above from each device and browser.

How We Use Your Information

We use information that we collect about you or that you provide to us,
including any personal information:

• To present our Website and its contents to you.
• To provide you with effective customer service.
• To provide you with information, products or services that you request from
  us.
• To contact you with special offers and other information we believe will be of
  interest to you (consistent with any privacy preferences you have
  expressed to us).
• To invite you to participate in surveys and provide feedback to us
  (consistent with any privacy preferences you have expressed to us).
• To fulfill any other purpose for which you provide it.
• To better understand your needs and interests.
• To improve our products and services.
• To improve our marketing and promotional efforts.
• To provide you with notices about your account, including expiration and
  renewal notices.
• To carry out our obligations and enforce our rights arising from any
  contracts entered into between you and us, including for billing and
  collection.
• To notify you about changes to our Website or any products or services we
  offer or provide though it.
• To allow you to participate in interactive features on our Website.
• In any other way we may describe when you provide the information.
• For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information
that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as
described in this privacy policy:

• To our subsidiaries;
  affiliates; or franchisees.
• To contractors, service providers and other third parties we use to support
  our business.
• To Social Media Platforms. We may provide functionality on our Website that
  allows you to automatically post information about the actions you take on
  our Website to a third-party social media platform (such as Facebook or
  Twitter). If you choose to take advantage of this functionality, people
  with access to your profile on the third-party platform may be able to see
  the actions you have taken—for example, the products or services you have
  purchased. Thus, you should have no expectation of privacy in those
  actions. Further, if you choose to link your profile on our Website with
  an account on a third-party social media platform, we may share the
  information in your profile with that third-party platform. We may also
  use third-party social media platforms to offer you interest-based ads. To
  offer such ads, we may convert your email address into a unique value
  which can be matched by our partner company with a user on their platform.
  Although we do not provide any personal information to these platform
  vendors, they may gain insights about individuals who respond to the ads
  we serve.
• To Other Users of this Site. You may be able to submit User-Generated Content
  on or through our Website. In this Policy, “User-Generated Content” or
  “UGC” refers to content that you post using the social networking tools we
  make available to you. Any personal information contained in UGC can be
  read, collected, or used by others. In addition, we may use UGC you submit
  for advertising campaigns and other promotions. We may or may not use your
  name in connection with such use, and we may or may not seek your consent
  before using the content for such purposes. Therefore, you should have no
  expectation of privacy with respect to UGC you submit on or through our
  Website.
• To a buyer or other successor in the event of a merger, divestiture,
  restructuring, reorganisation, dissolution or other sale or transfer of some
  or all of the Victoria Carpet Cleaning’s assets, whether as a going
  concern or as part of bankruptcy, liquidation or similar proceeding, in
  which personal information held by Victoria Carpet Cleaning about our Website users is
  among the assets transferred.
• To fulfill the purpose for which you provide it. For example, if you give us
  an e-mail address to use the “e-mail a friend” feature of our
  Website, we will transmit the contents of that e-mail and your e-mail
  address to the recipients.
• For any other purpose disclosed by us when you provide the information.
• With your consent.

We may also disclose your personal information:

• To comply with any court order, law or legal process, including to respond to
  any government or regulatory request.
• If we believe disclosure is necessary or appropriate to protect the rights,
  property, or safety of Victoria Carpet Cleaning, our customers or others.

Choices About How We Use and Disclose
Your Information

We strive to provide you with choices regarding the personal information
you provide to us. We have created mechanisms to provide you with the following
control over your information:

• Tracking Technologies and Advertising. You can set your browser
  to refuse all or some browser cookies, or to alert you when cookies are
  being sent. To learn how you can manage your Flash cookie settings, visit
  the Flash player settings page on Adobe’s website. If you disable or
  refuse cookies, please note that some parts of this site may then be
  inaccessible or not function properly.
• Promotional Offers from the Company. If we have sent you a
  promotional e-mail, you may can follow the link at the bottom of such
  e-mails entitled, “Unsubscribe” to be omitted from future e-mail
  distributions. This opt out does not apply to information provided to the
  Company as a result of the purchase of products or services, product
  service experience or other transactions. If you do not wish to have your
  e-mail address/contact information used by the Company to promote our own
  or third parties’ products or services, you can opt-out by checking the
  relevant box located on the form on which we collect your data or at any
  other time by sending us an e-mail stating your request to [email protected].
• Targeted Advertising. If you do not want us to
  use information that we collect or that you provide to us to deliver
  advertisements according to our advertisers’ target-audience preferences,
  you can opt-out by sending us an e-mail stating your request to [email protected].

Data Security

We have implemented measures designed to secure your personal information
from accidental loss and from unauthorised access, use, alteration and
disclosure.

Unfortunately, the transmission of information via the internet is not
completely secure. Although we do our best to protect your personal
information, we cannot guarantee the security of your personal information
transmitted to our Website. Any transmission of personal information is at your
own risk. We are not responsible for circumvention of any privacy settings or
security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this
page.. If we make material changes to how we treat our users’ personal
information, we will notify you by e-mail to the primary e-mail address
specified in your account. The date the privacy policy was last revised is
identified at the top of the page. You are responsible for ensuring we have an
up-to-date active and deliverable e-mail address for you, and for periodically
visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices,
contact us at:

Victoria Carpet Cleaning- 0 7532 616414, Barnstaple, North Devon, England